Health InfoManagementAsset 4

Medical Records Department


The mission of the Health Information Management Services Department of Community Memorial Hospital Avera is to maintain clear and complete medical records. Maintaining confidentiality is the first priority of the Medical Records Department here at Community Memorial Hospital. Our dedication to privacy extends beyond our doctors and nurses to include everyone employed in our healthcare family. We want you to feel safe knowing your personal and medical information is protected. We recognize the value of every person and are guided by our commitment to excellence.

Angela Wren

Angela Wren

Health Information Director

Release of Information

Please use the above release of information or feel free to contact us to request copies of medical records at:

Community Memorial Hospital an Avera affiliate
Health Information Management Department
PO Box 420
Redfield, SD 57469
Phone: 605-475-7420 or 605-475-7421

Notice of Privacy Practices

In the course of patient care we ensure that the health information collected is appropriately maintained according to standards, legal requirements and our healthcare organization policies and procedures.  We currently offer a variety of services, including diagnosis coding, release of information, compliance and data analysis.  We also offer an electronic medical record which allows other providers within the Avera network to view patient records in real time, ensuring great continuity of care.

Living Wills & Durable Power of Attorney (DPOA)

Having one of these documents on file, makes things easier when critical decisions need to be made on behalf of the patient, based on the patient’s wishes.

A Living Will is an important way to communicate to the patient and family members, the patients’ wishes.  Making decisions can be hard, so with a Living Will in place, you help ease the responsibility put on family members & ensure that your wishes are followed.  Living Wills are easy to fill out & can be changed anytime the patient chooses to do so.  Once filled out, all Avera hospitals will have access to view your Living Will so they will also know what your wishes as a patient are.

Durable Power of Attorney papers (DPOA’s) are an easy way to let your healthcare team know who to contact, & make decisions on your behalf.  DPOA’s are easy to fill out and can be changed at any time should the patient wish to do so.  Once filled out, all Avera hospitals will have access to view your DPOA papers which will make it easier for them to know who to contact on your behalf.


Patient Portal

New users can register for AveraChart or log in if you already have an account. You may bookmark this page in your browser or smartphone favorites for easy future reference.

You may reach the Medical Records Department by calling (605) 475-7420, (605) 475-7421 or (605) 475-7422. You may also reach us via fax at (605) 472-0905.

Bill Pay

Patient Name:
Account #:
Facility: (e.g. RCMH)
Phone Number:


Hospital Billing: Kari
Monday – Friday 8:00 – 4:30

Clinic Billing: Collette
Monday – Friday 8:00 – 5:00

Accounts Receivable: Deb or Laurie
Monday – Friday 8:00 – 5:00

Pt. Financial Counselor: Collette
Monday – Friday 8:00 – 5:00

COVID-19 Testing Questions

We want you to know that Avera will carefully mange your account to minimize or eliminate out of pocket concerns.

For insured, Medicare, and Medicaid

Insurance companies, as well as government programs like Medicare and Medicaid, have taken steps to ensure coverage to eliminate any out-of-pocket costs for COVID-19 testing at this time.

For Self-Pay

You will not receive a bill at this time. We are waiting to find out what government funding is available. You may receive a bill should government funding not cover the cost of the testing.

Health Care Pricing

CMH is proud to be a leader in providing consumers with easily accessible, understandable and reliable information about health care costs.

Get an estimate for a medical procedure at Redfield CMH